Question 1

What is property detailing?

Accepted Answer

Property detailing goes beyond surface-level cleaning. It's a meticulous, surface-by-surface preparation — window tracks and frames, cabinet and drawer interiors, hinges, hidden areas, baseboards, fixtures and steam treatment where safe — focused on the details most people overlook.

Question 2

What is the difference between general cleaning and deep cleaning?

Accepted Answer

General cleaning maintains a property in reasonable condition (floors, bathrooms, kitchen, dusting). Deep cleaning is more intensive and tackles built-up dirt, baseboards, doors and frames, interior windows, fans and vents, and cabinet interiors where selected.

Question 3

What is included in a post-construction clean?

Accepted Answer

Fine construction-dust removal, floors, bathrooms, kitchen, empty cabinetry where included, windows/frames/tracks, doors and baseboards, and paint/adhesive/silicone residue removal where safely possible, followed by a final quality inspection.

Question 4

Do you clean inside cabinets?

Accepted Answer

Yes, cabinet and drawer interiors are included in our Deep and Detail levels, and can be added to other services on request.

Question 5

Do you clean windows and tracks?

Accepted Answer

Yes. Interior windows, frames, sills and tracks are a signature part of our detailing work.

Question 6

Do you clean exterior windows?

Accepted Answer

We clean exterior glass where it can be reached safely. High-access or unsafe exterior work may be excluded or require a separate assessment.

Question 7

Do you remove paint, silicone, and adhesive?

Accepted Answer

We remove paint specks, silicone and adhesive residue where it can be done safely without risking damage to the surface. Heavy residue may require a separate assessment.

Question 8

Do you move appliances or furniture?

Accepted Answer

Light repositioning is fine, but moving heavy appliances or furniture is a separate service and depends on safe access and site conditions.

Question 9

Do you provide cleaning products and equipment?

Accepted Answer

Yes. We bring professional wet/dry vacuum systems, steam equipment and surface-appropriate products.

Question 10

How is pricing calculated?

Accepted Answer

Pricing is based on the property's size, condition, location, scope, and whether it's empty or furnished. Sending photos or a walkthrough video lets us give you an accurate, tailored quote.

Question 11

Do you charge VAT?

Accepted Answer

VAT is applied in line with our current registration status. Your quote will clearly state whether VAT is included.

Question 12

Do you require a deposit?

Accepted Answer

Some bookings require a deposit to secure your date. This will be confirmed with your quote.

Question 13

How long does a clean take?

Accepted Answer

It depends on the size, condition and scope. We'll give you an estimated time with your quote; detailing work is quoted after assessment.

Question 14

Can I send photos or a walkthrough video?

Accepted Answer

Absolutely — it's the best way to get an accurate quote. You can upload photos and a walkthrough video directly in our quote form.

Question 15

What happens if extra work is discovered?

Accepted Answer

If undisclosed conditions require additional work, we'll pause, explain the situation, and agree a revised scope with you before continuing.

Question 16

Do I need water and electricity available?

Accepted Answer

Yes, running water and electricity must be available on site for us to work effectively.

Question 17

Should painting be completed before the clean?

Accepted Answer

Ideally yes. Painting should be finished before the final clean, otherwise fresh work can reintroduce dust and marks.

Question 18

Can you clean while appliances are being installed?

Accepted Answer

For the best result, the final clean should happen after installations are complete. We're happy to coordinate timing with your other trades.

Question 19

Do you offer recurring cleaning?

Accepted Answer

Yes. We offer one-time and recurring general cleaning schedules to keep your property consistently maintained.

Question 20

What areas of Israel do you cover?

Accepted Answer

We operate throughout Israel, subject to job size, availability and travel. Popular areas include Jerusalem, Tel Aviv, Ra'anana, Kfar Saba, Modi'in, Beit Shemesh, Kiryat Gat, Ashdod and Ashkelon.

Question 21

What if I am not satisfied?

Accepted Answer

We perform a final quality inspection and ask clients to report any scope-related concern promptly so we can assess and address it fairly.

Questions, answered